The ISO 9001:2000 standard includes five primary clauses and 23 sub-clauses including quality management system; management responsibility; resource management; product realization; and measurement, analysis, and improvement.
The audit for compliance with the standard examines the extent to which a company's quality management system contains customer-focused elements, including understanding needs, meeting requirements, keeping customers informed, and measuring satisfaction.
An ISO certification represents an industry-recognized level of quality, reducing a company's need to spend time and money auditing suppliers who are ISO-certified. This ISO certification goes beyond that and provides customers with added confidence in their decision to partner with NMS.