VoIP networks have driven demand for lower communication costs within global enterprises. Traditional Centrex provides businesses of all sizes with sophisticated calling capabilities such as abbreviated dialing, call transferring, and multiparty teleconferencing. Today, IP Centrex is delivering these benefits through more efficient use of capacity and by supporting more sophisticated enhanced services including unified messaging and location based “find me/follow me” services. Mobile Centrex in turn is extending these benefits even further by delivering the capabilities of IP Centrex to mobile phones, enabling businesses to replace office phones with mobile handsets.
To help developers leading the evolution of messaging and mobility, Open Access boards and APIs provide both the ability to quickly integrate new technologies into existing applications and act as the foundation for innovative new services. Some exciting new messaging services include multimedia messaging service (MMS) and video mail applications, which allow the reception of full multimedia messages (images, sound, video) through a compatible wireless handset. These solutions leverage not only the Open Access product architecture, which is optimized for multimedia services, but also our unique experience in creating and deploying video applications.
Vision VoiceXML Server supports an open scripting language to manage and program speech enabled applications with its support of the VoiceXML language. VoiceXML reduces the complexity of managing the intricacies of assembling text to speech utterances and mixing with recorded prompts and provides higher level language (VXML) for expressing machine dialog with callers.