- Natural MicroSystems provides quality assistance to users of its products. If you have any technical questions or problems, please contact us using any of the following addresses and telephone numbers:
Natural MicroSystems Corporation
100 Crossing Blvd.
Framingham, MA 01702 USA
Immeuble Copernic
Parc Technologique
18-22, Rue Edouard-Herriot - 92356
LE PLESSIS ROBINSON Cedex
France
Room 1815-16 Concordia Plaza
#1 Science Museum Road
Tsim Sha Tsui East
Kowloon, Hong Kong
- Developer Support engineers are available Monday through Friday. To assist the engineer who answers your call, please make sure to do the following:
- Know which TX Series boards are installed in your system including the
TX Series board model number, part number, revision number, and serial
number.
- Have some knowledge of the computer you are using including the type of
computer, the speed of the processor, the amount of memory (RAM), and
the operating system and its version number.
- Know which version of TX Series drivers and software you have installed
and the names, sizes, and creation dates of any files that were downloaded
from the NMS web site.
- Be prepared to submit by fax or e-mail, copies of configuration files,
diagnostic files, and applicable code fragments from your application.
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